At NeutrinoCRM, your privacy matters. This policy explains what data we collect, how we use it, and your rights as a visitor or customer. By using our webshop, you agree to this policy.
1. Data We Collect
We collect two main types of information:
- Personal Information: You voluntarily provide this when you contact us.
- Technical Data: Automatically collected data about your device and usage (IP address, browser type, time spent, pages visited), usually via cookies and similar technologies.
2. How We Use Your Data
We use your information to:
- Improve our website’s performance and user experience
- Respond to inquiries and customer service requests
- Analyze usage trends
- Comply with legal obligations and fraud prevention
3. Sharing of Information
We don’t sell or rent your personal information. However, we may share it with:
- Service providers (for example hosting providers etc)
- Legal authorities, when required by law or in the event of a legal process
- Successors in case of a merger, acquisition, or sale
All third parties are contractually obligated to keep your data secure and use it only as directed by us.
4. Data Retention
We only keep your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This depends on the type of data and the reason it was collected.
5. Your Rights
Depending on your location, you may have the right to:
- Access your data and update your information
- Request deletion
- Object to certain types of processing
To exercise these rights, contact us at info@neutrinocrm.com
6. Data Security and Cross-Border Transfers
We apply industry-standard security measures to protect your information. Please note that your data may be transferred to servers in other countries. By using the site, you consent to this transfer.
9. Changes to Terms and Governing Law
We may revise these Policy from time to time without prior notice. Continued use of the webshop means you accept the updated Policy. Check this page periodically for any changes. These Terms are governed by the laws of Hong Kong. Any disputes will be subject to the exclusive jurisdiction of the courts located there. You can contact use at: info@neutrinocrm.com.